HELP WANTED: Utility Billing Clerk

Are you a detail-oriented professional who loves helping people? Join the City of Oberlin team! We are looking for a Utility Billing Clerk to play a vital role in our daily operations and community service.

The Role:

In this position, you’ll be the face of our utility services. You’ll handle the full billing cycle, maintain precise records, and ensure our community members receive excellent support when they call or visit.

What You’ll Do:

• Manage the monthly utility billing process and maintain accurate customer records.
• Handle delinquent accounts and coordinate service disconnections with care.
• Be the first point of contact for citizen questions, concerns, and grievances.
• Manage daily cash receipts and balance the cash drawer.
• Maintain cemetery records and assist with related inquiries.
• Process and track permits as needed.
• Provide general clerical support (filing, typing, reporting) to keep our office running smoothly.

What You Bring:

• Tech Savvy: Proficient in MS Word, Excel, and general office software.
• People Skills: Strong communication and public relations skills to handle diverse citizen needs.
• Organization: A sharp eye for detail and the ability to balance multiple tasks.
• Reliability: A professional approach to handling cash and sensitive records.
• Analytical Learner: A candidate with a strong analytical mindset, a commitment to continuous learning, and the ability to adapt to new technologies.

Benefits Package:

• Comprehensive medical, dental, and vision insurance coverage.
• KPERS Retirement
• Paid Time Off: vacation leave, sick leave, and paid holidays.
• Life Insurance and more.

How to Apply:

• Online: https://tinyurl.com/oberlin-job-app
• Email: cityofoberlin@oberlinkansas.gov
• In-person: City of Oberlin, 1 Morgan Drive, Oberlin, KS 67749

View Job Description Here